~bzr-pqm/bzr/bzr.dev

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Bazaar Apport Integration

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Bazaar can use Apport <http://launchpad.net/apport/> to capture data about

unexpected errors (probably, bugs in Bazaar) and report them to the

developers.

This is only active for errors that are believed to be internal errors (ie

bugs) not user or environmental errors.  (See the Developer Guide.)

Consequences for users

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* They shouldn't normally need to see or copy&paste a traceback.

* They will be able to inspect the files before sending them to be sure

  there's no sensitive data included.

* As at present, they'll need a Launchpad account to report bugs in the

  normal way.

Implementation notes

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The use of apport by Bazaar is independent of the configuration in the OS.

For example in Ubuntu, apport is normally inactive in release builds, and

normally excludes software not installed from a package.  We'll bypass

both of them.

Putting in this handler may mean that an OS-wide exception handler never

sees the error, but that was true with our existing exception-printer.

The user should have the option to: forget about the crash (and ignore the

bug report), see the contents of the report, file a bug, or save the

report to file later.  At the moment we just show them the filename and

let them take it from there.

The process is

#. An exception reaches the top-level handler.

#. We log it in apport-format to a file in ~/.bazaar/crash.

#. We tell the user where that file is, and invite them to file a bug

   report.

This won't be active for bugs that cause the whole Python interpreter to

crash.  This can be handled at the OS level.  The nice thing is that if

apport is active system-wide, it will catch either exceptions in our

in-process apport handler, or errors that crash the intrepreter.

Future ideas

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* Capture apport data even for things not believed to be internal errors,

  because sometimes they are in fact bugs.  Then the user can attach the

  apport report later if they decide to file a bug.  There may be quite a

  lot of them so we might need to limit the number that are stored, or do

  this when a debug flag is set.  At the moment they go into .bzr.log and

  that's probably ok to start with.

* Raising an error from the breakin debugger should cause this to fire.

* Developers looking at a crash on their own machine will probably in the

  first instance just want to see the traceback. Apport files may be more

  longwinded than our current output and might make the traceback scroll

  off the screen.

* Automatically trace messages (ie from .bzr.log) in the report.  We could

  just include the whole file, but it may be long, and including the whole

  thing has a greater risk of including sensitive data.

* Ask the user what they want to do with the report: automatically file

  it, look at it, see just the traceback, just be told where it is.  This

  could be done through the UIFactory so that it can be done through a

  graphical dialog.

  However, if we've already had an unhandled error in this process there

  may be problems in Bazaar that prevent us presenting a clean message...

  Possibly these bugs are better reported in the next time bzr runs.

..

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